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AfterLogic Forum : MailBee.NET IMAP

Topic: SelectFolder Problem

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Ron
Newbie
Newbie

Joined: 25 November 2010
Online Status: Offline
Posts: 3

Posted: 25 November 2010 at 6:56am \| IP Logged

Hi Guys

When I call SelectFolder on an account with a full or nearly full quota I get the following error.

"The server has responded with negative reply. The server responded: * NO [ALERT] Mailbox is at 99% of quota."} MailBee.MailBeeEmailPr otocolNegativeResponseException {MailBee.ImapMail.MailBeeImapNegativeResponseException}

So the folder doesn't get selected which is preventing me from being able to delete any messages to free up space.

Or am I just doing something wrong?

I'm using MailBee.NET Objects 6.5

Thanks
Ron

Alex
AfterLogic Support

Joined: 19 November 2003
Online Status: Offline
Posts: 2207

Posted: 26 November 2010 at 12:57pm \| IP Logged

Seems the server behaves incorrectly in this regard.

If you use Thunderbird via IMAP for the same account, do you experience the same issue?

If so, try to contact the mail server manufacturer to resolve this issue.

Regards,
Alex

Ron
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Newbie

Joined: 25 November 2010
Online Status: Offline
Posts: 3

Posted: 29 November 2010 at 9:30am \| IP Logged

Hi Alex

Thanks for the response.

I tried the same account using Thunderbird and it behaves as expected. I see a quota message, but I'm still able to remove messages.

In my application, I can't get by the exception thrown by the SelectFolder method.

Any ideas?

Ron

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168

Posted: 30 November 2010 at 5:59am \| IP Logged

To let us help you on this, please enable logging IMAP session into a file, reproduce the problem and provide us with the log file for examination.

BTW, if you surround SelectFolder call with try/catch construct, does that help to bypass the error?

--
Regards,
Igor, AfterLogic Support

Ron
Newbie
Newbie

Joined: 25 November 2010
Online Status: Offline
Posts: 3

Posted: 30 November 2010 at 6:42am \| IP Logged

Here is the log information:

[10:16:32.47] [INFO] Select folder "Inbox".
[10:16:32.47] [SEND] MBN00000002 SELECT "Inbox"\r\n
[10:16:32.60] [RECV] * FLAGS (\Answered \Flagged \Draft \Deleted \Seen $MDNSent)\r\n [Total 61 bytes received.]
[10:16:32.60] [RECV] * OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen $MDNSent \*)] \r\n [Total 80 bytes received.]
[10:16:32.60] [RECV] * 98 EXISTS\r\n [Total 13 bytes received.]
[10:16:32.60] [RECV] * 0 RECENT\r\n [Total 12 bytes received.]
[10:16:32.61] [RECV] * OK [UNSEEN 44] \r\n [Total 20 bytes received.]
[10:16:32.61] [RECV] * OK [UIDVALIDITY 1269630078] \r\n [Total 33 bytes received.]
[10:16:32.61] [RECV] * OK [UIDNEXT 193] \r\n [Total 22 bytes received.]
[10:16:32.63] [RECV] * NO [ALERT] Mailbox is over quota\r\n [Total 36 bytes received.]
[10:16:32.63] [RECV] MBN00000002 OK [READ-WRITE] Completed\r\n [Total 39 bytes received.]
[10:16:32.66] [INFO] Error: The server has responded with negative reply. The server responded: * NO [ALERT] Mailbox is over quota.

I can catch the exception but because the Imap.IsFolderSelected is false, I don't have read/write access to the messages.

Thanks
Ron

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168

Posted: 30 November 2010 at 6:55am \| IP Logged

Thanks for the log file.

Could you please provide us with test account details so that we investigate this?

--
Regards,
Igor, AfterLogic Support

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