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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 07 April 2009 at 5:22am | IP Logged
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any ideas why pop3 would be really delayed and sometimes not come?
xmail pro windows
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6092
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| Posted: 07 April 2009 at 6:35am | IP Logged
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Could you please describe the issue you faced in more detail?
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Regards,
Igor, AfterLogic Support
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 07 April 2009 at 7:36am | IP Logged
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I wish I could explain in more detail my problem, I checked
the logs and there are no problems listed. If I send an email
from afterlogic account to afterlogic account it seems to go
quickly although I have to select check mail to recieve,
however if I send an email from my school email it either
comes about 2 hours later or never comes. The error, my
school email threw was that the message was too delayed
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 07 April 2009 at 7:38am | IP Logged
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although i did recieve an email from your company this
morning so I am not sure what is going on
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 07 April 2009 at 10:06am | IP Logged
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Yeah its still not working, any suggestions on setup of pop3:
Mx record: @ = mail.aeccmd.org
Pop3: mail.aeccmd.org 110 pop3
Requires smtp is the only box checked on this page
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 07 April 2009 at 10:19am | IP Logged
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OK I can receive if sent from hotmail, another account on my server, but not from my school account. So there just has to be a setting that I have not clicked somewhere, any thoughts?
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 07 April 2009 at 7:53pm | IP Logged
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I found this, and this doesnt look right at all, when an email goes through usually all fields are filled, so far this is the only error that I have found:
"My Server" "My Server" "134.53.6.67" &nbs p; "2009-04-07 22:48:34" "mulnx11.mcs.muohio.e du" "" & nbsp;"" "" &nb sp; "" "SMTP=ESSL" &n bsp; "" "0"&nb sp; "mulnx11.mcs.muohio.edu"
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
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| Posted: 08 April 2009 at 2:36am | IP Logged
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It looks like DNS information for your domain name doesn't contain any PTR records. Try setting "SMTP-RDNSCheck" option in server.tab file to "0", this should work the issue around. Restart XMail service to apply changes.
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Regards,
Igor, AfterLogic Support
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 08 April 2009 at 6:33am | IP Logged
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I changed it to 0 and restarted the service and no go, still cant receive them
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 08 April 2009 at 6:36am | IP Logged
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"My server" "My server" "134.53.6.67" &nbs p; "2009-04-08 09:33:43" "mulnx11.mcs.muohio.e du" "" & nbsp;"" "" &nb sp; "" "SMTP=ESSL" &n bsp; "" "0"&nb sp; ""
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
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| Posted: 08 April 2009 at 7:25am | IP Logged
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Quote:
| "My server" "My server" "134.53.6.67" &nbs p; "2009-04-08 09:33:43" "mulnx11.mcs.muohio.e du" "" & nbsp;"" "" &nb sp; "" "SMTP=ESSL" &n bsp; "" "0"&nb sp; "" |
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Based on this information, we can probably suggest that mail server sending message to your XMail Server installation can only communicate using SSL. Thus, you need to ">configure SSL on your installation.
With regard to adjusting DNS configuration, we can perform this for you in terms of 1 Incident Support Ticket, you can order it at this webpage.
--
Regards,
Igor, AfterLogic Support
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 08 April 2009 at 8:50pm | IP Logged
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I dont think that my school server only sends out on ssl, I was getting the emails over xmail lite just lost them when switching to pro. I looked at setting up ssl but stopped due to A. not knowing what I was doing, B. Thinking that wont solve my problem if I was getting emails over lite.
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cartaysm
Groupie
Joined: 17 February 2009
Online Status: Offline
Posts: 53
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| Posted: 09 April 2009 at 2:52pm | IP Logged
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I finally fixed it... Thanks for your help
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