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aricci
Newbie
Joined: 23 April 2014
Location: Canada
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Posts: 17
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| Posted: 13 January 2015 at 9:33am | IP Logged
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There is no option to configure incoming and outgoing mail servers for domains in a tenant. How do we set this up?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 14 January 2015 at 2:52am | IP Logged
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Can you please clarify whether this is about webparts install (ZIP package) or mailserver bundle (RPM/VMWare)?
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Regards,
Igor, AfterLogic Support
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aricci
Newbie
Joined: 23 April 2014
Location: Canada
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Posts: 17
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| Posted: 14 January 2015 at 7:22am | IP Logged
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It's not, I've got Aurora installed with tenants setup. For some reason, I cannot specify incoming and outgoing mail servers for domains that are part of a tenant.
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aricci
Newbie
Joined: 23 April 2014
Location: Canada
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Posts: 17
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| Posted: 14 January 2015 at 7:25am | IP Logged
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Also, it doesn't appear to use the default domain settings for the user either.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 14 January 2015 at 7:32am | IP Logged
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I've responded to this in your HelpDesk ticket.
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Regards,
Igor, AfterLogic Support
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aricci
Newbie
Joined: 23 April 2014
Location: Canada
Online Status: Offline
Posts: 17
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| Posted: 19 January 2015 at 7:39am | IP Logged
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I figured it out Igor. I didn't realize that the tenants default to the IMAP and SMTP hostnames specified in the Mobile Sync settings under the Common tab. Once I populated those settings I was able to create users within a specific tenant. It looks like if the user is not within a tenant you can then specify custom IMAP and SMTP server settings for that account. It's not a really intuitive setup unfortunately, and ideally, it would be better to allow for the custom setting of the IMAP and SMTP server within the Domains tab for a specific tenant.
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