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westdude
Newbie
Joined: 28 September 2009
Location: United States
Online Status: Offline
Posts: 1
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| Posted: 28 September 2009 at 10:11am | IP Logged
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I have successfully installed the Xmail Server Lite (I think). When I logged in the first time, there's a yellow banner on the top right that said can't connect to xmail server. how do I check whether xmail server is up or not or do I need to configure the webmail lite somewhere to point to the xmail? Please advise? Thanks everyone. :-)
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 29 September 2009 at 3:28am | IP Logged
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In services list, please make sure XMail service is running. If you use Windows, press Win+R, type services.msc, then press Enter.
Also running XMail in debug mode (with arguments --debug -Md) may shed some light on the issue.
BTW, we don't provide free support for Lite version of the product. If you'd like to get free support, consider purchasing Pro version.
Best regards,
Andrew
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lizgoode206
Newbie
Joined: 06 October 2009
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Posts: 5
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| Posted: 06 October 2009 at 8:22am | IP Logged
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Everytime I tried to connect I got an error page??? Did this happen to you?
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lizgoode206
Newbie
Joined: 06 October 2009
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Posts: 5
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| Posted: 06 October 2009 at 8:27am | IP Logged
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O and did your computer shut off when you tried to install
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lizgoode206
Newbie
Joined: 06 October 2009
Online Status: Offline
Posts: 5
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| Posted: 06 October 2009 at 8:27am | IP Logged
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????
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
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| Posted: 06 October 2009 at 8:32am | IP Logged
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First of all, it's not a chat, one shouldn't expect immediate response. Furthermore, it's a community resource, so response from support staff is not guaranteed here, you might try HelpDesk if you need us to help you (note that free support covers Pro version only). No matter which way you choose, we suggest to describe the situation in as more detail as possible: full name and version of the product you use, operating system, computer configuration, etc. etc. Any additional detail might increase a chance of resolving the issue successfully.
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Regards,
Igor, AfterLogic Support
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