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udgd66
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Joined: 06 December 2010
Location: Italy
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Posts: 98
Posted: 28 February 2011 at 5:07am | IP Logged Quote udgd66
Hi,
i saw that you have re-enabled the "Advanced login" mode.
But i still have a problem with my old account created on version 5 (it's not in domain).
I have no problem with POP3 but this account requires smtp authentication and i cannot send emails.

Code:

[12:53:36.74] [SMTP] Connecting to server smtp.xxxx.it on port 25
[12:53:36.83] [SMTP] <<: 220 mx04.xxxx.it
[12:53:36.84] [SMTP] >>: EHLO xxxx.it
[12:53:36.88] [SMTP] <<: 250-mx04.xxxx.it
[12:53:36.88] [SMTP] <<: 250-PIPELINING
[12:53:36.89] [SMTP] <<: 250-SIZE 52430000
[12:53:36.90] [SMTP] <<: 250-VRFY
[12:53:36.91] [SMTP] <<: 250-ETRN
[12:53:36.92] [SMTP] <<: 250-AUTH PLAIN LOGIN
[12:53:36.92] [SMTP] <<: 250-AUTH=PLAIN LOGIN
[12:53:36.93] [SMTP] <<: 250 8BITMIME
[12:53:36.94] [SMTP] >>: AUTH LOGIN
[12:53:36.97] [SMTP] <<: 334 VXglcg5hgWU6
[12:53:36.99] [SMTP] Sending encoded login
[12:53:36.99] [SMTP] >>: bWFyaW9Ag2gtZgNsgWIgaXQ=
[12:53:37.02] [SMTP] <<: 334 UGgzg3gvgmg6
[12:53:37.03] [SMTP] Sending encoded password
[12:53:37.04] [SMTP] >>: Mg1gNgYg
[12:53:37.07] [SMTP] <<: 535 Error: authentication failed
[12:53:37.08] [SMTP] Error <<: 535 Error: authentication failed
[12:53:37.09] XML Result >
<?xml version="1.0" encoding="utf-8"?><webmail><error><![CDATA[Impossibile inviare il messaggio.]]></error></webmail>


My settings.xml is this:
Code:

<OutgoingMailAuth>AuthCurrentUser</OutgoingMailAuth >
....
<LoginFormType>Email</LoginFormType>
<LoginAtDomainValue />
<UseLoginAsEmailAddress>Off</UseLoginAsEmailAddress >
<UseAdvancedLogin>On</UseAdvancedLogin>



When i have to connect on my account i choose "Advanced login", i set pop3 and smtp, different than the xml file because my primary account is another and not have smtp authentication.
How can i solve this problem? It's possible or not?

Tanks



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Igor
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Joined: 24 June 2008
Location: United States
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Posts: 6092
Posted: 28 February 2011 at 6:42am | IP Logged Quote Igor
In awm_accounts database table for this particular account, do you have the same values for mail_inc_login
and mail_out_login? From the log file, it sounds like they have some non-latin characters, is that the case?

--
Regards,
Igor, AfterLogic Support
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udgd66
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Joined: 06 December 2010
Location: Italy
Online Status: Offline
Posts: 98
Posted: 28 February 2011 at 7:28am | IP Logged Quote udgd66
Igor wrote:
In awm_accounts database table for this particular account, do you have the same values for mail_inc_login
and mail_out_login?
Yes i have the same values (i suppose it's encrypted)
From the log file, it sounds like they have some non-latin characters, is that the case?
No, this isn't the case.

This is the full log when i trying to send message
[code]
[16:23:55.49] [POST(4)] /webmail/adminpanel/index.php?submit
[16:23:55.49] POST > [form_id, ch_EnableDebugLogging, selVerbosity, submit_btn]
[16:23:55.49]
[16:23:55.49] Location: index.php
[16:23:55.52] # script shutdown

[16:23:55.64] /webmail/adminpanel/index.php
[16:23:55.64]
[16:23:55.64] call CWebMailModule->PopulateData->ServicesLogging()
[16:23:55.66] # script shutdown

[16:23:58.71] [POST(1)] /webmail/processing.php
[16:23:58.71] POST > [xml]
[16:23:58.71]
[16:23:58.71] # start script
[16:23:58.88] POST[xml] = <?xml version="1.0" encoding="utf-8"?><webmail><param name="action" value="send"/><param name="request" value="message"/><message id="-1" from_acct_id="8" sensivity="0" size="0" priority="3" save_mail="1"><uid><![CDATA[]]></uid><headers><from><![CDATA["Mario Gent" <mario@xxxxx.it>]]></from><to><![CDATA["mario" <mario.xxxx@xxxx.it>, ]]></to><cc><![CDATA[]]></cc><bcc><![CDATA[]]></bcc><subject><![CDATA[prova] ]></subject><groups></groups></heade rs><body is_html="1"><![CDATA[<br>TESTING Send mail with SMTP authentication!<br><font face="Helvetica"><font size="-1"><br>


</font>
</font>

]]></body><attachments></attachments>&l t;/message></webmail>
[16:23:58.94] CAppServer->DoSendMessage
[16:23:58.96] DB : connected to root@localhost
[16:23:58.97] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `deleted`, `def_acct`, `mailing_list`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `def_order`, `getmail_at_login`, `mail_mode`, `mails_on_server_days`, `signature`, `signature_type`, `signature_opt`, `delimiter`, `mailbox_size`, `namespace` FROM awm_accounts WHERE `id_acct` = 8
[16:23:59.00] DB[2] > SELECT `id_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `last_login`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `question_1`, `question_2`, `answer_1`, `answer_2`, `enable_fnbl_sync` FROM awm_settings WHERE `id_user` = 1
[16:23:59.01] INI_SET: memory_limit/set_time_limit = 200M/3000
[16:23:59.03] DB[3] > SELECT p.id_folder, p.id_parent, p.type, p.name, p.full_path, p.sync_type, p.hide, p.fld_order, p.flags,
     COUNT(messages.id) AS message_count, COUNT(messages_unread.seen) AS unread_message_count,
     SUM(messages.size) AS folder_size, MAX(folder_level) AS level
FROM (awm_folders as n, awm_folders_tree as t, awm_folders as p)
LEFT OUTER JOIN awm_messages AS messages ON p.id_folder = messages.id_folder_db
LEFT OUTER JOIN awm_messages AS messages_unread ON
     p.id_folder = messages_unread.id_folder_db AND
     messages.id = messages_unread.id AND messages_unread.seen = 0
WHERE n.id_parent = -1
     AND n.id_folder = t.id_parent
     AND t.id_folder = p.id_folder
     AND p.id_acct = 8
GROUP BY p.id_folder
ORDER BY p.fld_order
[16:23:59.05] [SMTP] Connecting to server smtp.xxxxx.it on port 25
[16:23:59.17] [SMTP] <<: 220 mx09.xxxxx.it
[16:23:59.18] [SMTP] >>: EHLO xxxxxx.it
[16:23:59.21] [SMTP] <<: 250-mx09.xxxxx.it
[16:23:59.22] [SMTP] <<: 250-PIPELINING
[16:23:59.22] [SMTP] <<: 250-SIZE 52430000
[16:23:59.23] [SMTP] <<: 250-VRFY
[16:23:59.23] [SMTP] <<: 250-ETRN
[16:23:59.24] [SMTP] <<: 250-AUTH PLAIN LOGIN
[16:23:59.24] [SMTP] <<: 250-AUTH=PLAIN LOGIN
[16:23:59.25] [SMTP] <<: 250 8BITMIME
[16:23:59.26] [SMTP] >>: AUTH LOGIN
[16:23:59.29] [SMTP] <<: 334 VXNgck53bdU6
[16:23:59.29] [SMTP] Sending encoded login
[16:23:59.30] [SMTP] >>: bhFhaW9hZjFtehNsgWIgaXQ=
[16:23:59.33] [SMTP] <<: 334 UGfzcfdv6fe5
[16:23:59.33] [SMTP] Sending encoded password
[16:23:59.34] [SMTP] >>: Uhgwkj2q
[16:23:59.42] [SMTP] <<: 535 Error: authentication failed
[16:23:59.42] [SMTP] Error <<: 535 Error: authentication failed
[16:23:59.43] XML Result >
<?xml version="1.0" encoding="utf-8"?><webmail><error><![CDATA[Impossibile inviare il messaggio.]]></error></webmail>
[16:23:59.43] # script shutdown
[16:23:59.44] DB : diconnect from root@localhost

[16:24:03.09] /webmail/adminpanel/index.php?pop&type=dllog
[16:24:03.09]
[16:24:03.09] call CWebMailModule->StandardPopAction->Services()
[16:24:03.12] # script shutdown

[16:24:06.19] /webmail/adminpanel/index.php?pop&type=log&action=view
[16:24:06.19]
[16:24:06.19] call CWebMailModule->StandardPopAction->Services()

[/doce]

--
Regards,
Igor, AfterLogic Support
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
Posted: 28 February 2011 at 7:53am | IP Logged Quote Igor
Quote:
In awm_accounts database table for this particular account, do you
have the same values for mail_inc_login and mail_out_login?

Yes i have the same values (i suppose it's encrypted)


I'm sorry, but are you certain you were looking at correct database fields?
While passwords, for obvious reasons, are encrypted indeed - login should not be encrypted.

For testing purposes, try clearing mail_out_login and mail_out_pass fields - does that help?

--
Regards,
Igor, AfterLogic Support
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