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singleman
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Posted: 22 June 2021 at 6:24pm | IP Logged Quote singleman
I use hmailserver-5.6.7 with wamp64-3.2.3 and WebMail Lite PHP,Version 8.8.0.rc1-build-a3

I can use browser visit webmail, but I had two problems

1.when I use webmail created user,how can I login that user,there is no way to set password ,no password I can't login

2.I alreday config the mail servers and database of webmail,but when I use hmailserver created user,can't login in the webmail.

help me plz.
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Igor
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Posted: 23 June 2021 at 12:32am | IP Logged Quote Igor
There's actually no need to set password for user account in WebMail, as the password is specified when you create user on mailserver - and the user simply logs into WebMail using email and password.

If that doesn't work for some reason, you need to enable logging in admin panel, set Verbosity to Debug, reproduce the problem and check the logs - look for error messages coming from mailserver or from WebMail itself. If you share the logs here, it may be possible to help you further on this.

--
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Igor, Afterlogic Support
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singleman
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Posted: 27 June 2021 at 10:19pm | IP Logged Quote singleman
Igor wrote:
There's actually no need to set password for user account in WebMail, as the password is specified when you create user on mailserver - and the user simply logs into WebMail using email and password.

If that doesn't work for some reason, you need to enable logging in admin panel, set Verbosity to Debug, reproduce the problem and check the logs - look for error messages coming from mailserver or from WebMail itself. If you share the logs here, it may be possible to help you further on this.

--
Regards,
Igor, Afterlogic Support


Hi

Ihanks,I have followed your instructions

I created a user named "henry" in both hmailserver and webmail

but can't logged that user,there is the logs:

[05:10:51.76][3260dd9c] ===== API: OAuthIntegratorWebclient::GetServices
[05:10:51.81][3260dd9c] @Time: 0.2247
[05:10:51.82][3260dd9c] @TimeApiInit: 0.0389
[05:10:51.83][3260dd9c] INFO[MEMORY]: Memory peak usage: 2MB
[05:10:51.83][3260dd9c] INFO[TIME]: Time delta: 1624857051.831
[05:10:58.33][6ba75643]
[05:10:58.34][6ba75643] ===== API: StandardLoginFormWebclient::Login
[05:10:59.02][6ba75643] Event: 0 > login-failed
[05:10:59.03][6ba75643] Exception: ApiException
[05:10:59.04][6ba75643] @Time: 0.844
[05:10:59.05][6ba75643] @TimeApiInit: 0.0591
[05:10:59.05][6ba75643] INFO[MEMORY]: Memory peak usage: 2MB
[05:10:59.06][6ba75643] INFO[TIME]: Time delta: 1624857059.0568
[05:11:01.82][b73ebe9c]
[05:11:01.83][b73ebe9c] ===== API: StandardLoginFormWebclient::Login
[05:11:02.21][b73ebe9c] Event: 0 > login-failed
[05:11:02.22][b73ebe9c] Exception: ApiException
[05:11:02.23][b73ebe9c] @Time: 0.5285
[05:11:02.24][b73ebe9c] @TimeApiInit: 0.0413
[05:11:02.24][b73ebe9c] INFO[MEMORY]: Memory peak usage: 2MB
[05:11:02.25][b73ebe9c] INFO[TIME]: Time delta: 1624857062.2464
[05:11:04.81][b2901143]
[05:11:04.82][b2901143] ===== API: StandardLoginFormWebclient::Login
[05:11:04.88][b2901143] Event: -1 > login-success: Administrator
[05:11:04.90][b2901143] @Time: 0.2157
[05:11:04.91][b2901143] @TimeApiInit: 0.0408
[05:11:04.92][b2901143] INFO[MEMORY]: Memory peak usage: 2MB
[05:11:04.92][b2901143] INFO[TIME]: Time delta: 1624857064.9208
[05:11:05.40][080e43bb] INFO[MEMORY]: Memory peak usage: 4MB
[05:11:05.42][080e43bb] INFO[TIME]: Time delta: 1624857065.4079
[05:11:08.59][f10a2233]
[05:11:08.60][f10a2233] ===== API: LogsViewerWebclient::GetUsersWithSeparateLog
[05:11:08.61][f10a2233] @Time: 0.1537
[05:11:08.62][f10a2233] @TimeApiInit: 0.0454
[05:11:08.63][f10a2233] INFO[MEMORY]: Memory peak usage: 2MB
[05:11:08.63][f10a2233] INFO[TIME]: Time delta: 1624857068.6304
[05:11:08.77][5c296e14]
[05:11:08.77][5c296e14] ===== API: Core::DoServerInitializations
[05:11:08.78][5c296e14] @Time: 0.1415
[05:11:08.79][5c296e14] @TimeApiInit: 0.0401
[05:11:08.80][5c296e14] INFO[MEMORY]: Memory peak usage: 2MB
[05:11:08.80][5c296e14] INFO[TIME]: Time delta: 1624857068.8021
[05:11:09.69][9be248dd]
[05:11:09.70][9be248dd] ===== API: LogsViewerWebclient::GetLogFile
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Igor
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Posted: 27 June 2021 at 11:39pm | IP Logged Quote Igor
Make sure you're supplying full email address on login, rather than just username. WebMail needs to know what domain should be used, to pick a matching record from Mail Servers list.

In the simplest case, you only need one record added under Mail Servers, with an empty list of domains supplied - that way, the same mail server will be used regardless of the domain name. Still, standard login form of WebMail requires using full email address.

Once you're successful with using standard login form, you can switch over to mail login form so you won't have to enter full email every time - the form will use a predefined domain or a dropdown list of those.

Hope this helps.

--
Regards,
Igor, Afterlogic Support
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singleman
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Posted: 28 June 2021 at 5:37am | IP Logged Quote singleman
Igor wrote:
Make sure you're supplying full email address on login, rather than just username. WebMail needs to know what domain should be used, to pick a matching record from Mail Servers list.

In the simplest case, you only need one record added under Mail Servers, with an empty list of domains supplied - that way, the same mail server will be used regardless of the domain name. Still, standard login form of WebMail requires using full email address.

Once you're successful with using standard login form, you can switch over to mail login form so you won't have to enter full email every time - the form will use a predefined domain or a dropdown list of those.

Hope this helps.

--
Regards,
Igor, Afterlogic Support



thanks



I've tried both ways,with @xxx.com or without @xxx.com,but they don't work

BTW,I can send you my mail server test address,can you help me see what the problem is?

Please.
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Igor
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Posted: 28 June 2021 at 5:43am | IP Logged Quote Igor
The first thing to check is that you actually have a mail server added, with empty list of domains for it. Assuming you have WebMail and mailserver on the same machine, put 127.0.0.1 for IMAP and SMTP hosts, port 143 for IMAP and 25 for SMTP. If you still can't log in, see if you actually get any error from the mail server recorded in WebMail debug logs.

--
Regards,
Igor, Afterlogic Support
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