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Subject Topic: WebMail Pro does not send e-mail Post ReplyPost New Topic
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vladimirok5959
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Joined: 24 October 2011
Location: Ukraine
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Posted: 24 October 2011 at 1:49pm | IP Logged Quote vladimirok5959

Our mail server postfix on FreeBSD is not accept SMTP authentification from AfterLogic WebMail Pro.

WebMail Pro log:
[23:37:33.10] [SMTP] Error <<: 535 5.7.8 Error: authentication failed: Invalid authentication mechanism

TheBat mail program is used "SMPT (RFC-2554)" and work fine, but WebMail Pro not.

What is wrong? Help please. Thank you.
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
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Posts: 6089
Posted: 24 October 2011 at 11:52pm | IP Logged Quote Igor

Most probably, this is caused by particular authentication method not supported or not enabled on your server. WebMail Pro PHP only supports AUTH LOGIN and if it doesn't work you won't be able to log in. You can check available auth methods by logging in via telnet:

Code:
telnet localhost 25

220 WORKSTATION ESMTP
ehlo localhost
250-WORKSTATION
250-SIZE 20480000
250 AUTH LOGIN


From this output, you can see AUTH LOGIN is supported.

--
Regards,
Igor, AfterLogic Support
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vladimirok5959
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Posted: 25 October 2011 at 12:35am | IP Logged Quote vladimirok5959

Thank you very much for your reply. We will now verify. AfterLogic WebMail - a great product, if only it worked.
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vladimirok5959
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Joined: 24 October 2011
Location: Ukraine
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Posted: 25 October 2011 at 10:06am | IP Logged Quote vladimirok5959

Thank you very much "Igor". Indeed, this 'postfix' was set up only for "plain". telnet:

It was:
Code:

200 mail.my-domain.com ESMTP Postfix
ehlo localhost
250-mail.my-domain.com
250-PIPELINING
250-VRFY
250-ETRN
250-AUTH PLAIN
250-AUTH=PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DNS


And now:
Code:

200 mail.my-domain.com ESMTP Postfix
ehlo localhost
250-mail.my-domain.com
250-PIPELINING
250-VRFY
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DNS


Thank you!
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torohung
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Joined: 27 October 2011
Location: Vietnam
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Posted: 27 October 2011 at 7:45am | IP Logged Quote torohung

Irrelevant comment removed

Administrator
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