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Subject Topic: Error on insert image on email Post ReplyPost New Topic
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leonardobruno
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Posted: 15 March 2012 at 10:36am | IP Logged Quote leonardobruno

When i try add a image direct on a email (not attach), webmail show error:
File upload error. Most probably, the file is larger than 2M

But the image have only 3K.
The problem repeat with all types and sizes of images.

WebMail Pro version 4.9

Any idea ?
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Igor
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Posted: 16 March 2012 at 1:00am | IP Logged Quote Igor

That's quite an old version, current one is 6.3. Try the latest one and see if the issue persists there.

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Igor, AfterLogic Support
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leonardobruno
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Posted: 16 March 2012 at 5:50am | IP Logged Quote leonardobruno

Igor wrote:
That's quite an old version, current one is 6.3. Try the latest one and see if the issue persists there.

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Igor, AfterLogic Support


But the cost to upgrade our unlimited license are very expensive to us.
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Igor
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Posted: 16 March 2012 at 5:53am | IP Logged Quote Igor

You can pick a more suitable license then - for 10,000 users, 50,000 users etc. Anyway, 4.* version is beyond any support.

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Igor, AfterLogic Support
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leonardobruno
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Posted: 16 March 2012 at 9:06am | IP Logged Quote leonardobruno

Igor wrote:
You can pick a more suitable license then - for 10,000 users, 50,000 users etc. Anyway, 4.* version is beyond any support.

--
Regards,
Igor, AfterLogic Support


The problem is because we have some small instalattions, is not only one location.
This a bug for version 4.9 or is a problem on my server or instalation ?
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Igor
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Posted: 16 March 2012 at 11:35am | IP Logged Quote Igor

Quote:
The problem is because we have some small instalattions, is not only one location.


From licensing point of view, that doesn't matter. Total number of users is limited by the license, any number of installations is allowed by a single license.

Quote:
This a bug for version 4.9 or is a problem on my server or instalation ?


Sorry, no idea. That version was released two years ago, a lot of things has changed in the code since then.

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Regards,
Igor, AfterLogic Support
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