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microvax
Newbie
Joined: 10 June 2021
Location: Peru
Online Status: Offline
Posts: 1
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| Posted: 10 June 2021 at 8:36am | IP Logged
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Hello,
I am trying to follow the instructions of this link https://afterlogic.com/docs/webmail-lite-8/installation/install-on-cpanel
for installing WebMail Lite 8 in a CPanel server but after the installation process I canīt login with the superadmin username it states.
I also receive an Error 500 message when I click on the Afterlogic icon inside the CPanel webmail screen.
Does anybody else had the same problem?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6103
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| Posted: 11 June 2021 at 1:08am | IP Logged
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Before logging in as superadmin, you'll need to login as a user first, and if Error 500 prevents from doing that, you need to check the server logs to find out what's causing the problem. You can try removing or renaming .htaccess file as it might be causing issues, the installation is found at /usr/local/cpanel/base/3rdparty/afterlogic path.
Also, it's strongly recommended to install WebMail on cPanel from ZIP package as that offers much better flexibility.
--
Regards,
Igor, Afterlogic Support
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Topic: Error 500 after installing Afterlogic web
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