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General Issues

AfterLogic Forum : General Issues

Topic: Unable to send mail

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dandii.boru
Newbie
Newbie

Joined: 07 March 2009
Online Status: Offline
Posts: 1

Posted: 07 March 2009 at 8:24am \| IP Logged

Hi,

I am working in an educational institution and am therefore evaluating your Xmail server pro and webmail pro solutions so as to use them to setup intranet e-mail. I had downloaded the trial and installed it successfully on my laptop (running windows vista). I was able to login to the administration panel, setup the database (mysql), create domains and users and successfully login as a user.

However, once logged in to webmail, I am unable to send out messages and I keep getting the message "Can't connect to SMTP server. Check SMTP server settings." at the top right corner of the webpage.

I have performed all setup as per the instructions provided.

Kindly provide me with any information that might be helpful in resolving this issue.

Thanks in advance.

Andrew
AfterLogic Support

Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189

Posted: 10 March 2009 at 6:32am \| IP Logged

Most probably, antivirus or firewall on your laptop blocks connections through port 25. Please check its configuration of temporarily disable for testing purpose.

Best regards,
Andrew

ailaonzo
Newbie
Newbie

Joined: 14 October 2009
Location: Philippines
Online Status: Offline
Posts: 2

Posted: 17 October 2009 at 9:13am \| IP Logged

i've encountered this also.
tried your suggestion and it worked. my bad.

stephenxanders
Newbie
Newbie

Joined: 19 October 2009
Location: Philippines
Online Status: Offline
Posts: 1

Posted: 26 October 2009 at 6:26am \| IP Logged

Oh same problem with me and his suggestion works :-)

Search for other posts by stephenxanders

jackslatess
Newbie
Newbie

Joined: 09 November 2009
Location: United States
Online Status: Offline
Posts: 3

Posted: 01 December 2009 at 3:26am \| IP Logged

Firewall usually blocks the connections through port. I have accessing problem before that too.

rekk1986
Newbie
Newbie

Joined: 30 December 2009
Location: United States
Online Status: Offline
Posts: 4

Posted: 06 January 2010 at 6:10pm \| IP Logged

I have meet this situation a lot in my work
process. However i think this pro is because of
Internet connection. The best way is that we
should try later