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AleMasia
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Posted: 22 August 2012 at 8:41am | IP Logged Quote AleMasia
Hello! I'using WebMail Pro asp.net, the trial version.
trying to configure it to use Gmail for IMAP, but I have an issue: I see my inbox folder empty. I see a folder "all mails" where I can see incoming mails.
Any hints?

thanks :)
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Alex
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Posted: 22 August 2012 at 8:49am | IP Logged Quote Alex
Try to change Gmail's interface to English in Gmail's settings. Gmail is known to localize not only web interface but IMAP folder names (including inbox) too.
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AleMasia
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Posted: 22 August 2012 at 9:08am | IP Logged Quote AleMasia
Ok
I changed my language in english in Gmail's settings, but I get the same problem
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Alex
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Posted: 22 August 2012 at 10:23am | IP Logged Quote Alex
You can submit access info for your account via using Helpdesk to let us take a look.

Regards,
Alex
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AleMasia
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Posted: 22 August 2012 at 12:55pm | IP Logged Quote AleMasia
I kinda resolved by manually changing one field in the awm_folders table on the DB.

I had the same data for the "name" and "full_path" fields. Both hat the same value "Posta in arrivo#" wich is the italian name for Inbox.

I changed "full_path" field to "Inbox#" and my inbox is now showing my messages.

I had the idea by looking at the logfile which showed some lines like:
[20:23:50.70] [RECV] MBN00000003 NO [NONEXISTENT] Invalid folder: Posta in arrivo (Failure)\r\n [Total 72 bytes received.]


Hope it helps.
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Alex
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Posted: 22 August 2012 at 12:59pm | IP Logged Quote Alex
Thanks for sharing this.

The old value remained in the db even after you changed Gmail's lang. It requires deleting the account from webmail to take effect. Without deleting, manual change of db is the only option.

Regards,
Alex
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