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ksf
Newbie
Joined: 04 September 2013
Location: Germany
Online Status: Offline
Posts: 1
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| Posted: 04 September 2013 at 2:54am | IP Logged
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Hello,
after the installation of WebMail Lite in Plesk i have a problem to enter the WebMail interface. It shows just a white page when i enter "mydomain.com"/webmail . I can enter the Admin-Interface. Database-Connection-Test was successful.
We run Plesk 11.0.9. I might miss a setting?
I hope someone can help me, thanks
greetings
Björn
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 04 September 2013 at 2:59am | IP Logged
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The first thing to check is PHP logs of your system. Most probably, there's an error thrown somewhere, about missing PHP extension or something like that. Also, make sure you're installing version 7.0.2, there's a number of known issues with previous 7.0.1 version available in Plesk application vault.
If it's possible for you to install a regular product package on the same system and use its built-in installer, that could help troubleshoot the issue too.
--
Regards,
Igor, AfterLogic Support
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