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AfterLogic WebMail Lite 7
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rdeez
Newbie
Newbie


Joined: 15 September 2013
Online Status: Offline
Posts: 1
Posted: 15 September 2013 at 7:56am | IP Logged Quote rdeez
Hi,

I'm not able to login to my webmail - The login button changes to "Signing in..." and nothing happens after that. If I reload the page, I then get "Username / Password incorrect" message.

The following is from the logs:

Code:
[14:48:27.90] [POST(6)] /afterlogic-webmail/index.php?/Ajax/
[14:48:27.90] POST > [Action, Email, IncLogin, IncPassword, SignMe, Token]
[14:48:27.90]
[14:48:27.90] AJAX: Action: Login
[14:48:27.90] DB : start connect to webmail@localhost
[14:48:27.90] DB : connected to webmail@localhost
[14:48:27.90] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `quota_usage_bytes`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields` FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'rob@****'
[14:48:27.91] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `layout`, `xlist`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab` FROM awm_domains WHERE `name` = '****.eu'
[14:48:27.92] DB[3] > SELECT COUNT(id_acct) as acct_count FROM awm_accounts
WHERE def_acct = 1 AND `email` = 'rob@****' AND `mail_inc_login` = 'rob@****'  LIMIT 1
[14:48:27.93] start connect to ssl://pop.zoho.com:995
[14:48:28.90] connected
[14:48:28.90] NET < +OK POP3 mx.zohomail.com v1.0 server ready <235779.1379256493395@mx.zohomail.com>\r\n


Seems it's connecting to the server fine, but then...nothing.

Any ideas, please?
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 16 September 2013 at 12:19am | IP Logged Quote Igor
You seem to be trying to use POP3, while current version of WebMail supports IMAP only. Make sure your server supports IMAP, it's usually port 993 for SSL connection.

--
Regards,
Igor, AfterLogic Support
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