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markatalf
Newbie
Joined: 17 March 2014
Location: United States
Online Status: Offline
Posts: 1
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| Posted: 17 March 2014 at 1:03am | IP Logged
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Hello,
I am trying to go through the Set-Up for WebMail Lite 7
It said that I met ALL Server Requirements, then it took
me to the Database set-up, and it is NOT Connecting for
some reason.
Can you help with the following?
these are the fields it is asking for - I am entering what
I think it should be, but it's not working
Enter connection settings
SQL login: (I think this is the User, but not sure)
SQL password: (this I know and understand)
Database name: (this I know and understand)
Host: (Not sure what it should be)
NOTE: Not sure, but the system is asking for SQL Info,
but the Database I set-up is MySQL...
Any Help?
Thanks!
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168
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| Posted: 17 March 2014 at 2:10am | IP Logged
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Now that you've confirmed that the server meets the product's requirement, you don't really have to use the installer, you can log into adminpanel (using URL like http://www.yourdomain.com/webmail/adminpanel/ or similar) with the default credentials mailadm/12345. Once there, you can supply database settings, create/update tables, etc. SQL login is the user so that part is probably correct and it's hard to suggest what might be the problem - but the reason why I'm suggesting to head straight to adminpanel is because it has logging. Enable logs, set the verbosity to Debug, then try "Test connection" in "Database Setting" screen, and check the logs - most likely, you'll find the error message there.
--
Regards,
Igor, AfterLogic Support
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Topic: Problem Connecting to Database...
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