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andlis
Newbie
Joined: 16 October 2013
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Posts: 29
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| Posted: 07 March 2014 at 6:01am | IP Logged
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I have a little problem.. My users had address books previously (v. 7.1).
I installed v 7.2 and changed domain settings. Before my users logged in only using their username, while now they use domain also.
The fact: all users lost their address books.
My guess: it is because they were as "user" in the database, and now they are as "user@domain" there.
What should I correct to having access to old address books again?
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andlis
Newbie
Joined: 16 October 2013
Online Status: Offline
Posts: 29
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| Posted: 07 March 2014 at 6:07am | IP Logged
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Sorry for the quick question.. Is it enough to change id_acct and id_user in awm_accounts table?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6168
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| Posted: 07 March 2014 at 8:35am | IP Logged
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I'm afraid there is no quick and reliable solution. Changing domain settings that way would probably mean new accounts were created for each user, it's not just about losing contacts, the accounts were started fresh it seems. You can try updating the IDs of contact entries, but this really is about trial-and-error approach now.
--
Regards,
Igor, AfterLogic Support
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andlis
Newbie
Joined: 16 October 2013
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Posts: 29
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| Posted: 12 March 2014 at 1:12am | IP Logged
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Thanks
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