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AfterLogic WebMail Pro

AfterLogic Forum : AfterLogic WebMail Pro

Topic: Can’t Change Password, Forward & Autoreso

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jackiekkl
Newbie
Newbie

Joined: 28 October 2013
Location: Hong Kong
Online Status: Offline
Posts: 2

Posted: 28 October 2013 at 7:50pm \| IP Logged

Hi Support,

I'm using Webmail Pro, all email incoming and outgoing is fine, but it can't change the password, setup Forward and Autoresponder.

1. When Change password, it show that "Can't save new password".
2. When Setup Forward, it show "Saving settings has failed".
3. Whe Setup Autoresponder, it show "Saving settings has failed".

Exisiting Environment:
IMAP server: 192.168.100.189
SMTP server: 192.168.100.183

The below code is config.php details:

<?php

$aSieveDomains = array('192.168.100.189', '192.168.100.183');

return array(

        'sieve' => true,
        'sieve.autoresponder' => true,
        'sieve.forward' => true,
        'sieve.filters' => true,
        'sieve.config.host' => '',
        'sieve.config.port' => 2000,
        'sieve.config.filters-folder-charset' => 'utf-8', // [utf7-imap, utf-8>
        'sieve.config.domains' => $aSieveDomains,
        'plugins.poppassd-change-password' => true,
        'plugins.poppassd-change-password.config.host' => "127.0.0.1",
        'plugins.poppassd-change-password.config.port' => 106
);

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6088

Posted: 28 October 2013 at 8:08pm \| IP Logged

Do you actually have ManageSieve and POPPASSD services running on your system? That's a requirement for those features to work (POPPASSD for changing password, ManageSieve for the rest), and from your message it's not clear whether the requirement is met. If you try "telnet 127.0.0.1 106" on that box locally, do you get a response from POPPASSD? Also, the same question is about response on port 2000 from ManageSieve.

--
Regards,
Igor, AfterLogic Support

jackiekkl
Newbie
Newbie

Joined: 28 October 2013
Location: Hong Kong
Online Status: Offline
Posts: 2

Posted: 28 October 2013 at 8:39pm \| IP Logged

ManageSieve & POPPASSD service is install in IMAP email server or Webmail server?

Its fail to "telnet 127.0.0.1 106" on locally.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6088

Posted: 29 October 2013 at 1:55am \| IP Logged

Quote:

ManageSieve & POPPASSD service is install in IMAP email server or Webmail server

Actually, I don't think it's going to work if those are two different servers. The features you are interested in are not supported by IMAP or SMTP protocols directly, so WebMail Pro allows for using special services which facilitate those features. For that, you need to have those services on your mailserver - and WebMail needs to be able to access them locally. In theory, mailserver you use might be configured to allow for using POPPASSD/ManageSieve remotely, but we've never dealt with such kind of setup. Standard practice is to have mailserver, webmail and additional services on a single server.

--
Regards,
Igor, AfterLogic Support

tahunasky
Newbie
Newbie

Joined: 13 July 2011
Location: New Zealand
Online Status: Offline
Posts: 25

Posted: 19 November 2013 at 1:37pm \| IP Logged

If you are using virtual email addresses (stored in a database) with postfix/dovecot check out this post:

http://www.afterlogic.com/forum/forum_posts.asp?TID=4883

and:

http://www.afterlogic.com/forum/forum_posts.asp?TID=4948&PN=1

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