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ploosqva
Newbie
Joined: 24 August 2014
Online Status: Offline
Posts: 6
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| Posted: 24 August 2014 at 10:51am | IP Logged
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Hi
I have a small problem with my ages-old Gmail account.
When I choose the 'All mail' folder I don't see any messages. Search and filtering works fine
Any ideas on determining the cause?
Thanks,
Tom
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168
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| Posted: 25 August 2014 at 2:22am | IP Logged
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Most likely, the folder contains items which cannot be presented as email messages - chat messages, for example. The folder is known to be handled well by WebMail if it doesn't contain chat items.
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Regards,
Igor, AfterLogic Support
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ploosqva
Newbie
Joined: 24 August 2014
Online Status: Offline
Posts: 6
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| Posted: 25 August 2014 at 3:02am | IP Logged
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Indeed. I deleted all the chats and it works now. It's weird though, because none of those conversations would show on the first page anyway. Why would the folder still fail to load?
Thanks
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168
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| Posted: 25 August 2014 at 3:04am | IP Logged
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WebMail assumes each message in the folder has UID (Unique IDentifier) and chat items don't have that.
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Regards,
Igor, AfterLogic Support
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Topic: Messages don’t show in folder
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