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DubaiPT
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Joined: 09 May 2015
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Posts: 15
Posted: 09 May 2015 at 8:12am | IP Logged Quote DubaiPT
Hello,

After upgrading to Afterlogic WebMail PHP Pro 7.5.0, I'm no longer able to log into my email although I can log in without problems when I telnet to my POP3 server.

I'm using the pop3 protocol on port 110. The logs are as follows: I have shadowed my actual password:



[15:01:03.99][86260b00] [POST(7)][ip:92.98.176.105] /dptmail/?/Ajax/

[15:01:03.99][86260b00] POST > [Action, Email, IncLogin, IncPassword, SignMe, AccountID, Token]

[15:01:03.99][86260b00]

[15:01:03.99][86260b00] AJAX: Action: SystemLogin

[15:01:03.99][86260b00] DB(PDO/mysql) : start connect to *****@localhost

[15:01:03.99][86260b00] DB : PDO(mysql:dbname=*****;host=localhost;charset=utf8)

[15:01:03.99][86260b00] DB : connected to *******@localhost

[15:01:03.99][86260b00] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `social_email` FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'whisper@dubaiplaytime.com'

[15:01:03.99][86260b00] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `id_domain` = 1

[15:01:04.01][86260b00] DB[3] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `files_enable` FROM awm_settings WHERE `id_user` = 2

[15:01:04.02][86260b00] IMAP[NOTE]: Start connection to "tcp://dubaiplaytime.com:110"

[15:01:04.07][86260b00] IMAP[DATA]: < +OK Dovecot ready.\r\n

[15:01:04.10][86260b00] IMAP[WARNING]: exception 'MailSo\Imap\Exceptions\ResponseNotFoundException' with message 'MailSo-Imap-Exceptions-ResponseNotFoundException (ImapClient.php ~ 1737)' in /home/dubaipl1/public_html/dptmail/libraries/MailSo/Imap/ImapClient.php:1737
Stack trace:
#0 /home/dubaipl1/public_html/dptmail/libraries/MailSo/Imap/ImapClient.php(1830): MailSo\Imap\ImapClient->validateResponse(false)
#1 /home/dubaipl1/public_html/dptmail/libraries/MailSo/Imap/ImapClient.php(151): MailSo\Imap\ImapClient->parseResponseWithValidation('*', true)
#2 /home/dubaipl1/public_html/dptmail/libraries/afterlogic/common/managers/mail/manager.php(83): MailSo\Imap\ImapClient->Connect('dubaiplaytime.c...', 110, 0, false)
#3 /home/dubaipl1/public_html/dptmail/libraries/afterlogic/common/managers/mail/manager.php(128): CApiMailManager->getImapClient(Object(CAccount))
#4 /home/dubaipl1/public_html/dptmail/libraries/afterlogic/common/managers/integrator/manager.php(775): CApiMailManager->ValidateAccountConnection(Object(CAccount))
#5 /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Actions.php(2634): CApiIntegratorManager->LoginToAccount('whisper@dubaipl...', '*******', 'whisper@dubaipl...', 'English')
#6 [internal function]: ProjectSeven\Actions->AjaxSystemLogin()
#7 /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Service.php(293): call_user_func(Array)
#8 /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Boot.php(12): ProjectSeven\Service->Handle()
#9 /home/dubaipl1/public_html/dptmail/index.php(81): include('/home/dubaipl1/...')
#10 {main}

[15:01:04.10][86260b00] Previous Exception: MailSo-Imap-Exceptions-ResponseNotFoundException (ImapClient.php ~ 1737)

[15:01:04.10][86260b00] Event: whisper@dubaiplaytime.com > login-failed

[15:01:04.10][86260b00] exception 'CApiManagerException' with message 'Unknown error' in /home/dubaipl1/public_html/dptmail/libraries/afterlogic/common/managers/mail/manager.php:140
Stack trace:
#0 /home/dubaipl1/public_html/dptmail/libraries/afterlogic/common/managers/integrator/manager.php(775): CApiMailManager->ValidateAccountConnection(Object(CAccount))
#1 /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Actions.php(2634): CApiIntegratorManager->LoginToAccount('whisper@dubaipl...', '******', 'whisper@dubaipl...', 'English')
#2 [internal function]: ProjectSeven\Actions->AjaxSystemLogin()
#3 /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Service.php(293): call_user_func(Array)
#4 /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Boot.php(12): ProjectSeven\Service->Handle()
#5 /home/dubaipl1/public_html/dptmail/index.php(81): include('/home/dubaipl1/...')
#6 {main}

Next exception 'ProjectSeven\Exceptions\ClientException' with message 'MailSo-Imap-Exceptions-ResponseNotFoundException (ImapClient.php ~ 1737)' in /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Actions.php:2673
Stack trace:
#0 [internal function]: ProjectSeven\Actions->AjaxSystemLogin()
#1 /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Service.php(293): call_user_func(Array)
#2 /home/dubaipl1/public_html/dptmail/libraries/ProjectSeven/Boot.php(12): ProjectSeven\Service->Handle()
#3 /home/dubaipl1/public_html/dptmail/index.php(81): include('/home/dubaipl1/...')
#4 {main}

[15:01:04.11][86260b00] INFO[MEMORY]: Memory peak usage: 9.75MB

[15:01:04.11][86260b00] INFO[TIME]: Time delta: 0.290508031845

[15:01:04.11][86260b00] DB : disconnect from **********@localhost

[15:01:04.11][86260b00] IMAP[NOTE]: Disconnected from "tcp://dubaiplaytime.com:110" (success)

-----

Please help.
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webdbase2
Valued Community Member
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Joined: 25 March 2015
Location: Bulgaria
Online Status: Offline
Posts: 81
Posted: 09 May 2015 at 9:06am | IP Logged Quote webdbase2
Quote:
[15:01:04.02][86260b00] IMAP[NOTE]: Start connection to "tcp://dubaiplaytime.com:110"

I do not think POP3 is supported. You can see the exceptions is related to IMAP.
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6087
Posted: 11 May 2015 at 4:21am | IP Logged Quote Igor
webdbase2 is correct, POP3 is not supported since 7.0 release of WebMail Pro, only IMAP support is available, standard ports used for it are 143 and 993.

--
Regards,
Igor, AfterLogic Support
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DubaiPT
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Newbie


Joined: 09 May 2015
Online Status: Offline
Posts: 15
Posted: 12 May 2015 at 12:18pm | IP Logged Quote DubaiPT
I've chosen IMAP and everything is working fine now.

Thanks
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