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Subject Topic: Can’t login after update from 7.5 to 7.6 Post ReplyPost New Topic
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webdbase2
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Posted: 24 July 2015 at 8:02am | IP Logged Quote webdbase2
After I supply the correct credentials the browser returns to the login page. If I supply wrong ones, I get the error message "The username or password you entered is incorrect. (TAG1 NO Invalid login credentials)". I looked in the log file and there were no errors or warnings.
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Igor
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Posted: 24 July 2015 at 8:37am | IP Logged Quote Igor
We have a couple of reports regarding that issue already, developers are investigating it now.

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danmeuk
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Posted: 25 July 2015 at 12:54pm | IP Logged Quote danmeuk
Hi Igor,

On my install with debug logging enabled, it appears to try to query the awm_accounts table looking for my username in the email field (so never returns a result set) - like so:

[19:47:43.00][3905ee44] DB[7] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out
_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'USERNAME-IS-HERE'
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danmeuk
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Posted: 25 July 2015 at 1:07pm | IP Logged Quote danmeuk
Hi Igor,

in libraries/afterlogic/common/managers/integrator/manager.php:
in function 'getLogginedUserId':

$oAccount = $oApiUsersManager->getAccountByEmail($aAccountHashTable['login']);

this calls a query that looks for the username in an email field I believe.
(can never return a result set unless username == email which on my setup it does not!)
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webdbase2
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Posted: 25 July 2015 at 11:34pm | IP Logged Quote webdbase2
I confirm that:
In my log file there are such queries:

Requested URL /webmail76/?/Ajax/
1. DB[1] ... FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'XXX@yyy.zz'
2. Some IMAP checkings with positive result.

Requested URL /webmail76/
1. DB[1] ... FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'XXX'
2. DB[4] - DB[7] ... FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'XXX'
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webdbase2
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Posted: 26 July 2015 at 4:49am | IP Logged Quote webdbase2
danmeuk wrote:
$oAccount = $oApiUsersManager->getAccountByEmail($aAccountHashTable['login']);

Yes, that's just the problem. I hardcoded my domain name and I was able to login.
Code:
$oAccount = $oApiUsersManager->getAccountByEmail($aAccountHashTable['login'].'@my.domain.com');

My plugins are woking correctly.
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danmeuk
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Posted: 26 July 2015 at 2:42pm | IP Logged Quote danmeuk
cool - not a fix I can use sadly, as my logins are not related to my email addresses in any way (standard unix user mailboxes!) - i'll have to wait for a fix from Afterlogic :-(
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Igor
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Posted: 03 August 2015 at 6:46am | IP Logged Quote Igor
We've just released WebMail Pro 7.6.1. Upgrading to it should fix the problem.

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Igor, AfterLogic Support
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danmeuk
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Posted: 09 August 2015 at 8:48am | IP Logged Quote danmeuk
Igor wrote:
We've just released WebMail Pro 7.6.1. Upgrading to it should fix the problem.


Hi Igor,

It certainly did - thanks! :)
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Igor
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Posted: 10 August 2015 at 3:31am | IP Logged Quote Igor
Great, thank you!

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Igor, AfterLogic Support
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