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AfterLogic WebMail Lite 7

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Topic: Mail sending error with wrong settings

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samfourie
Newbie
Newbie

Joined: 08 February 2015
Location: South Africa
Online Status: Offline
Posts: 1

Posted: 08 February 2015 at 11:53pm \| IP Logged

Event though my setting in the admin panel is saved as mail.koklogistics..... the server gives me an error that reads --> Can't connect to host "tcp://smtp.koklogistics.co.za:25"

my mail server is (mail...) not (smtp...) ! it is saved like that in the admin panel yet the script wants to use smtp !

how do i fix this ?

see full error below ! Thank you!!

=================================================================
[07:37:58.95][d482ae01] SMTP[NOTE]: Start connection to "tcp://smtp.koklogistics.co.za:25"
[07:37:58.99][d482ae01] SMTP[NOTICE]: Socket: [2] stream_socket_client() [<a href='function.stream-socket-client'>function.stream-socket-client</a>]: php_network_getaddresses: getaddrinfo failed: Name or service not known
[07:37:58.99][d482ae01] SMTP[NOTICE]: exception 'MailSo\Net\Exceptions\SocketCanNotConnectToHostException' with message 'Can't connect to host "tcp://smtp.koklogistics.co.za:25"' in /home/koklogis/public_html/work/libraries/MailSo/Net/NetClient.php:283
Stack trace:
#0 /home/koklogis/public_html/work/libraries/MailSo/Smtp/SmtpClient.php(164): MailSo\Net\NetClient->Connect('smtp.koklogisti...', 25, 9, false)
#1 /home/koklogis/public_html/work/libraries/afterlogic/common/managers/mail/manager.php(1088): MailSo\Smtp\SmtpClient->Connect('smtp.koklogisti...', 25, 'work.koklogisti...', 9, false)
#2 /home/koklogis/public_html/work/libraries/ProjectSeven/Actions.php(1572): CApiMailManager->MessageSend(Object(CAccount), Object(MailSo\Mime\Message), NULL, 'INBOX.Sent', '', '')
#3 [internal function]: ProjectSeven\Actions->AjaxMessageSend()
#4 /home/koklogis/public_html/work/libraries/ProjectSeven/Service.php(278): call_user_func(Array)
#5 /home/koklogis/public_html/work/libraries/ProjectSeven/Boot.php(12): ProjectSeven\Service->Handle()
#6 /home/koklogis/public_html/work/index.php(81): include('/home/koklogis/...')
#7 {main}
[07:37:58.99][d482ae01] Previous Exception: Can't connect to host "tcp://smtp.koklogistics.co.za:25"
[07:37:58.00][d482ae01] exception 'CApiManagerException' with message 'Connect to mail server failed' in /home/koklogis/public_html/work/libraries/afterlogic/common/managers/mail/manager.php:1113
Stack trace:
#0 /home/koklogis/public_html/work/libraries/ProjectSeven/Actions.php(1572): CApiMailManager->MessageSend(Object(CAccount), Object(MailSo\Mime\Message), NULL, 'INBOX.Sent', '', '')
#1 [internal function]: ProjectSeven\Actions->AjaxMessageSend()
#2 /home/koklogis/public_html/work/libraries/ProjectSeven/Service.php(278): call_user_func(Array)
#3 /home/koklogis/public_html/work/libraries/ProjectSeven/Boot.php(12): ProjectSeven\Service->Handle()
#4 /home/koklogis/public_html/work/index.php(81): include('/home/koklogis/...')
#5 {main}
=====================================================

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 09 February 2015 at 4:36am \| IP Logged

If you change the default settings, they do not apply to the accounts which are already there in WebMail database. You need to modify the settings for the account, or delete and recreate the account to make default settings apply to it.

--
Regards,
Igor, AfterLogic Support

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