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GreenFest Newbie
Joined: 26 July 2015 Location: Russian Federation
Online Status: Offline Posts: 14
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Posted: 22 September 2015 at 4:35am | IP Logged
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Hello, why there is such error? How to view the document via webmail.
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Igor AfterLogic Support
Joined: 24 June 2008 Location: United States
Online Status: Offline Posts: 6104
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Posted: 22 September 2015 at 4:38am | IP Logged
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Can't really say, that's more of a question to Microsoft as the viewer runs on their website, see this blog page for more info.
We have encountered the issue once, turned out to be caused by WebMail running on the installation accessed via IP address, not via domain name. Once we have configured domain name to point there, the documents were opened by the same install just fine.
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Regards,
Igor, AfterLogic Support
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