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Marcin
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Joined: 18 December 2017
Location: Poland
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Posts: 3
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| Posted: 18 December 2017 at 11:22am | IP Logged
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Accepting an invitation/appointment sent from Outlook (didn't check other clients) doesn't do anything in the calendar.
When I press Add to calendar button the Calendar tab sign flashes, the info on the invitation changes to "Event already exists in calendar." but nothing actually is shown in the calendar.
How to diagnose the issue? I've checked it with PHP5.6 and PHP7.1 - same result - no results.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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| Posted: 19 December 2017 at 12:09am | IP Logged
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Accepting invitations is actually a feature specific to Aurora. Can you please confirm that you're actually using WebMail Pro but you have "add to calendar" option there? Also, which version do you use?
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Regards,
Igor, Afterlogic Support
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Igor
AfterLogic Support
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Location: United States
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| Posted: 19 December 2017 at 2:05am | IP Logged
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A follow-up on this: while accepting invitations is something specific to Aurora, adding events to calendar would work in WebMail Pro as well.
We've just checked this on Live Demo with version 7.7.6, the issue is not reproduced. Please confirm you're on the latest version. Thanks.
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Regards,
Igor, Afterlogic Support
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Marcin
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Joined: 18 December 2017
Location: Poland
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Posts: 3
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| Posted: 19 December 2017 at 8:12am | IP Logged
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I have the 7.7.6 version. Pro (trial)
As mentioned - If I press the "Accept" button the Calendar tab gets highlighted for a blink of an eye, the message "Your event has been saved." Appears instead of the button. If I go to the calendar tab to see it - there is nothing there, going back to mail and opening the invite I see "Event already exists in calendar." but it is not.
If I reload the page then the message is still marked as read but the "Add to calendar" button appears again.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 20 December 2017 at 1:28am | IP Logged
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Quote:
| As mentioned - If I press the "Accept" button the Calendar tab gets highlighted for a blink of an eye |
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Can you please confirm whether the button actually shows as "Accept", or as "Add to calendar"? I mean, do you get a dialog of accepting invitation (Accept/Decline/Tentative) or just a button of adding event to calendar?
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Regards,
Igor, Afterlogic Support
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Marcin
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Joined: 18 December 2017
Location: Poland
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Posts: 3
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| Posted: 20 December 2017 at 7:47am | IP Logged
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It is "Add to calendar".
Sorry, not "Accept".
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Igor
AfterLogic Support
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Location: United States
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Posts: 6104
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| Posted: 20 December 2017 at 10:07am | IP Logged
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Seems we need that specific message to try reproducing the issue with. Please save that message as EML file (you can do that in WebMail Pro directly) and provide us with it via HelpDesk. Thank you!
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Regards,
Igor, Afterlogic Support
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