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RodrigoBaldasso Newbie
Joined: 21 August 2012 Location: Brazil
Online Status: Offline Posts: 7
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Posted: 03 November 2015 at 7:06am | IP Logged
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Hello,
After upgrading the afterlogic system, we started to receive a security token error while accessing the webmail:
http://prntscr.com/8ykodh
We've contacted cPanel and they said that this is a issue with the plugin itself. I'd appreciate any help.
Thanks.
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Igor AfterLogic Support
Joined: 24 June 2008 Location: United States
Online Status: Offline Posts: 6104
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Posted: 03 November 2015 at 7:10am | IP Logged
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Not sure, the page doesn't seem to be related to our WebMail in any way. Can you maybe describe the issue in more detail?
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Regards,
Igor, AfterLogic Support
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RodrigoBaldasso Newbie
Joined: 21 August 2012 Location: Brazil
Online Status: Offline Posts: 7
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Posted: 03 November 2015 at 7:20am | IP Logged
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Igor wrote:
Not sure, the page doesn't seem to be related to our WebMail in any way. Can you maybe describe the issue in more detail?
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Regards,
Igor, AfterLogic Support |
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When we click on 'Read with afterlogic webmail lite', this message is displayed..
Thanks.
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Igor AfterLogic Support
Joined: 24 June 2008 Location: United States
Online Status: Offline Posts: 6104
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Posted: 03 November 2015 at 7:23am | IP Logged
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No clue really, sorry. It seems to us that the execution never reaches WebMail.
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Regards,
Igor, AfterLogic Support
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RodrigoBaldasso Newbie
Joined: 21 August 2012 Location: Brazil
Online Status: Offline Posts: 7
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Posted: 03 November 2015 at 7:27am | IP Logged
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Igor wrote:
No clue really, sorry. It seems to us that the execution never reaches WebMail.
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Regards,
Igor, AfterLogic Support |
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If I manually type on the URL 'http://address.com/cpTOKENID/3rdparty/afterlogic/cpanel/cpanel.php' the error happens again.
It seems that the seems tried to reach a 403.shtml page, and then the error is displayed. Could be a permission problem?
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