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        | RodrigoBaldasso Newbie
 
  
  
 Joined: 21 August 2012
 Location: Brazil
 Online Status: Offline
 Posts: 7
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          Hello,
           | Posted: 03 November 2015 at 7:06am | IP Logged |   |  
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 After upgrading the afterlogic system, we started to receive a security token error while accessing the webmail:
 
 http://prntscr.com/8ykodh
 
 We've contacted cPanel and they said that this is a issue with the plugin itself. I'd appreciate any help.
 
 Thanks.
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
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          Not sure, the page doesn't seem to be related to our WebMail in any way. Can you maybe describe the issue in more detail?
           | Posted: 03 November 2015 at 7:10am | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
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        | RodrigoBaldasso Newbie
 
  
  
 Joined: 21 August 2012
 Location: Brazil
 Online Status: Offline
 Posts: 7
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           | Posted: 03 November 2015 at 7:20am | IP Logged |   |  
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| Igor wrote: 
 
    
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       | Not sure, the page doesn't seem to be related to our WebMail in any way. Can you maybe describe the issue in more detail? 
 --
 Regards,
 Igor, AfterLogic Support
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 When we click on 'Read with afterlogic webmail lite', this message is displayed..
 
 Thanks.
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
 | 
          No clue really, sorry. It seems to us that the execution never reaches WebMail.
           | Posted: 03 November 2015 at 7:23am | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
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        | RodrigoBaldasso Newbie
 
  
  
 Joined: 21 August 2012
 Location: Brazil
 Online Status: Offline
 Posts: 7
 | 
          
           | Posted: 03 November 2015 at 7:27am | IP Logged |   |  
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| Igor wrote: 
 
    
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       | No clue really, sorry. It seems to us that the execution never reaches WebMail. 
 --
 Regards,
 Igor, AfterLogic Support
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 If I manually type on the URL 'http://address.com/cpTOKENID/3rdparty/afterlogic/cpanel/cpanel.php' the error happens again.
 
 It seems that the seems tried to reach a 403.shtml page, and then the error is displayed. Could be a permission problem?
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