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312773777
Newbie
Joined: 31 March 2016
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Posts: 3
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| Posted: 01 April 2016 at 12:12am | IP Logged
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Hi,
I'm using the hMailServer+AfterLogic Webmail Lite PHP+WampServer
May I ask how to change the user account password in the webmail？I try to enter a new password in the “Email account settings"，After clicking the Save button it prompts "Settings have been updated successfully".But when I have another operation, the system will be prompted"Data transfer has failed, probably due to server error. Please contact system administrator".When I click on an e-mail to view the contents of the message, it will automatically exit to the login page and prompt"The previous session ended due to an internal error or timeout".At this time I use just a moment ago set the new password to login, it will prompt "Authentication failed, incorrect login name or password".But I enter the original password, login was successful.After entering the mailbox all operations are normal, no error.This shows that the new password does not come into effect,so using the new password login validation fails,only use the original password to login.How is this going on, how does it work
Thank you!
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Alex
AfterLogic Support
Joined: 19 November 2003
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Posts: 2206
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| Posted: 01 April 2016 at 3:20am | IP Logged
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Hi,
We just answered you in Helpdesk where you already asked that.
Regards,
Alex
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312773777
Newbie
Joined: 31 March 2016
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Posts: 3
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| Posted: 01 April 2016 at 4:47am | IP Logged
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Alex wrote:
Hi,
We just answered you in Helpdesk where you already asked that.
Regards,
Alex |
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I have received your mail, But I didn't completely understand your reply.The plugin hmailserver-change-password I have already used it.But after this plugin is enabled, the account login page click "Sign In" button will jump to an empty page.Disable it, then return to normal.So I want to know whether it supports change the password in the “Email account settings"
Thanks
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Alex
AfterLogic Support
Joined: 19 November 2003
Online Status: Offline
Posts: 2206
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| Posted: 01 April 2016 at 6:19am | IP Logged
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This contradicts to what you wrote in your first message. There you said a different thing (that you're simply getting Wrong password, no empty pages). Could you please clarify?
Regards,
Alex
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312773777
Newbie
Joined: 31 March 2016
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Posts: 3
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| Posted: 01 April 2016 at 10:44pm | IP Logged
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Alex wrote:
This contradicts to what you wrote in your first message. There you said a different thing (that you're simply getting Wrong password, no empty pages). Could you please clarify?
Regards,
Alex |
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The content of the first message is when the plugin hmailserver-change-password is not enabled.
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Alex
AfterLogic Support
Joined: 19 November 2003
Online Status: Offline
Posts: 2206
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| Posted: 02 April 2016 at 1:29am | IP Logged
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I'm afraid I still don't understand anything.
Regards,
Alex
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Topic: How to change the password in the webmail
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