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AfterLogic WebMail Pro

AfterLogic Forum : AfterLogic WebMail Pro

Topic: Selective Image Display Issue in WebMail

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Beegee
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Newbie

Joined: 09 August 2024
Location: France
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Posts: 2

Posted: 09 August 2024 at 4:23am \| IP Logged

Hello,

I have set the AlwaysShowImagesInMessage parameter to true in Mail.config.json, but some images are not displayed in emails (for example, images from LinkedIn). This issue occurs with multiple websites, while images from other sites are displayed correctly. Additionally, the images that do not appear in WebMail Pro are displayed if I use the Gmail client. Do you have a solution to this problem?

Thank you.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 09 August 2024 at 4:31am \| IP Logged

Hello,

Are you ising the latest version 9.7.8 of WebMail Pro?

Is your installation accessed via https rather than http? And if yes, can you check the message source and confirm the images are linked via https as well?

Also, are you getting the same results at our Live Demo at https://webmail.afterlogic.com/?

--
Regards,
Igor, Afterlogic

Beegee
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Joined: 09 August 2024
Location: France
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Posts: 2

Posted: 09 August 2024 at 4:54pm \| IP Logged

Hello,

My access is https and all images are linked with https
version webmail pro php : 9.7.8.build11-build-o3

I am experiencing exactly the same issue when forwarding the email to https://webmail.afterlogic.com, while it works perfectly when reading via the Gmail client.

Best regards.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 11 August 2024 at 11:47pm \| IP Logged

Understood, thanks. Unfortunately, not a lot can be done about it without developing a whole new feature of proxying insecure http URLs to secure https ones - which, I imagine, is something Gmail has under the hood.

--
Regards,
Igor, Afterlogic

felixandrea
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Joined: 11 September 2024
Location: United States
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Posts: 1

Posted: 11 September 2024 at 9:03pm \| IP Logged

Hi Igor,

Thanks for your quick response. I understand that handling insecure HTTP links can be a big problem. However, I would like to ask about any configuration or customization options that could help improve this situation. Is there any way for WebMail Pro to handle images that do not display from insecure sources?

Also, if there are any future updates regarding this feature, I would love to be notified.

Thank you very much!

Best regards,
Felix

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 11 September 2024 at 11:30pm \| IP Logged

We don't have this planned for the near future, but this is definitely something we'll be looking into at some point. Please feel free to post a feature request at https://afterlogic.uservoice.com/forums/932335-webmail-pro - we use this resource when developing product's roadmap, and if a feature gets a substantial number of votes, that increases its chances of getting implemented. Thank you.

--
Regards,
Igor, Afterlogic

stradfascinate
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Joined: 16 September 2024
Location: Azerbaijan
Online Status: Offline
Posts: 1

Posted: 16 September 2024 at 8:58pm \| IP Logged

Igor wrote:

Looking forward to more quality improvements as Webmail Pro works. You're always listening and giving feedback.

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