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kundewayne
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Joined: 08 July 2024
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Posted: 08 July 2024 at 12:21am | IP Logged Quote kundewayne
Greetings, I wished to update from 9.2.0 to 9.6.1 and adhered to my normal upgrading procedures, which had previously been successful without incident.

I have no problems connecting as superadmin to my database on version 9.6.1, but whenever I go to add a new user, the email address from version 9.2.0 is still listed as an existing user. For the sake of setting up this user specifically, I'll leave it as is and attempt to log in using this account. The screen remains white, yet this does the trick. I returned to superadmin and attempted to remove the current user in order to create a new one, but an error notice stating that the tables were not found appeared.

Where am I making a mistake?
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Igor
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Posted: 08 July 2024 at 12:26am | IP Logged Quote Igor
Hello,

Are you saying that you have actually used "Create/Update Tables" in admin interface yet you're still getting database-related errors? Can you perhaps provide a screenshot of the error, or extract from the logs where the error is mentioned?

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Igor, Afterlogic Support
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Igor
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Posted: 08 July 2024 at 12:30am | IP Logged Quote Igor
Also, is there any particular reason you're upgrading to 9.6.1 and not the latest 9.7.8? There could be some upgrade-related issues with that version, so I would suggest trying to upgrade to the latest one. Of course, performing a blank install rather than an upgrade could be an option too.

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Regards,
Igor, Afterlogic Support
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